How to set up Zapier + ChatGPT email triage workflow
I need step-by-step guidance to create a Zap that sends new Gmail messages to ChatGPT to draft replies, then updates labels and spreadsheets. I'm intermediate and want prompt templates and error-handling best practices.
Answers
Approved replies, operator insight, and tactical follow-up from the community.
Quick setup: 1) Trigger: Gmail – New Email (use search to filter). 2) Formatter: extract sender, subject, snippet/body. 3) Action: ChatGPT — System: “You draft concise, professional replies.” User prompt: “Draft a reply to {{from}} about {{subject}} using a friendly tone, 2 short paragraphs, include next action and a 1-line summary.” 4) Gmail: apply label (e.g., To Review) or save draft. 5) Google Sheets: append row with metadata + draft. Error-handling: add Filters, set retries/timeouts, fallback canned reply, log failures to Sheets and notify Slack.
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