For 20 reps running >10 multi-step Zaps with Paths, formatters and email actions, start on Zapier Team (minimum). Paths require Professional+, and Team adds multi-user seats, shared folders, admin controls and higher concurrency. Estimate tasks: users × leads/day × actions per lead × workdays. Example: 20 reps × 10 leads/day × 5 actions × 22 days ≈ 22,000 tasks/month. If you expect big bursts or >100k tasks/month, pick Company for higher concurrency and enterprise controls.

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