Setting up Zapier webhooks to call ChatGPT occasionally times out on long responses, causing duplicate tickets. Looking for best retry strategies and idempotency patterns.
Tool mentioned: Zapier
1 approved answer
Use an async job pattern: have Zapier POST a start request → your service immediately return 202 + job_id. Call ChatGPT server-side (with streaming/long-poll retries), then send a single completion webhook back to Zapier. Enforce idempotency with a deterministic idempotency_key (hash of user+prompt+time-window) stored in DB and reject duplicates. In Zapier, use Storage/delay/polling steps instead of relying on automatic webhook retries.
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